Covid-19 Vaccination invite update

We are continuing to invite eligible patients and have a number of upcoming vaccination clinics.

Invites are being sent by text message, where possible, containing a link to our booking system allowing patients to book their own appointment at a convenient time.

We are finding, however, that a number of patients are failing to respond to these messages. We are limited on the number of invitations we can issue at one time and 'non-responders' are preventing us from issuing further invitations.Our Patient Care Co-ordinators are contacting non-responding patients at every opportunity however this is a time consuming exercise that in turn limits the time they have available to receive incoming telephone calls from patients.

If you receive a text message from us but have already received your vaccine elsewhere it would be really helpful if you could let us know via email (Sgccg.L81079.enquiries@nhs.net). Please ensure you include your full name and D.O.B in the email.

If you are an eligible patient (i.e. in cohort 1 - 6) and not yet heard from us please let us know (again by email if possible). A large number of patients do not contact us when they change mobile phone number and their records are found to be out of date.

If you are thinking about declining the vaccine as you have concerns or questions, please visit the link below which should help. https://www.nhs.uk/.../coronavirus.../coronavirus-vaccine/

Published: Mar 11, 2021

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