Vacancies
Vacancies - Patient Care Co-ordinators
An opportunity has arisen for an enthusiastic and energetic individual(s) to work within our busy reception team. The role involves face to face contact with patients and inbound call centre contact. Predominantly based at our Hanham site, this is a challenging but rewarding role, suitable for a team player who works well under pressure. Post holders will need to demonstrate flexibility and adaptability in what can be a rapidly changing environment.
Working as part of our Patient Care Co-ordinator Team, you will be involved in all reception duties including appointment bookings, answering queries, handling confidential correspondence as well as assisting our team of GPs.
A large part of the role is helping to 'signpost' our patients to the service or clinician that is most suited to their needs. Using the guidance supplied you will be expected to give appropriate advice to our patients and ensure all protocols are correctly followed.
Whilst previous experience would be beneficial, the role would suit anyone with previous customer service/call centre experience who is interested in a move to primary care as full training will be provided.
Working Monday - Friday, a variety of hours / shifts are available both full and part time.
Further details including the full job description can be found on the NHS Jobs website - Ref A0695-21-1805
Applications by CV are to be sent to Allison.Bourne@nhs.net
Closing date is Friday 25th June 2021