Ordering a repeat prescription




Online Access

Order your repeat prescription online at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.



Problems ordering online 



Repeat Medications

If you are required to take repeat medication you will be issued with a repeat slip (This is the white slip attached to the right-hand side of your green prescription).

Please remember to order medications before they run out and always allow at least 2 full working days for requests to be completed.

It is also worth noting that if you order your medication through a pharmacy instead of directly with the surgery you will need to add an additional 2 working days for the request to be complete as the pharmacy will need to pass the order to us and also collect it again (This includes the pharmacy that is situated within the Hanham Surgery).

repeat prescriptions


Ways to order

  • Use Patient Access
  • Use The NHS App
  • Use our online request form
  • Telephoning one of the local pharmacies
  • Post your request in the box at reception Patients can also take their repeat slip to their usual pharmacy. Some pharmacies are happy to take requests over the telephone.
  • Via Post – send us a stamped addressed envelope with your order slip and we will post your prescription back to you.

Please note – Our reception team cannot take repeat medication requests over the telephone as this may result in errors.

Your complete prescription will be available for collection at Reception, however if you wish to collect your prescription from one of the local pharmacies please advise us when you make your request.

Please always remember to ensure that you have adequate supplies of medication to cover holiday periods and that you allow extra notice for orders around bank holidays.


Over the Counter Medications

If you think that you know what’s wrong with you then ask your pharmacist for advice about treatment that you can buy.

Conditions include:

  • Coughs & colds
  • Childhood illnesses
  • Throat & sinus infections
  • Minor eye conditions
  • Earwax
  • Hay Fever
  • Head lice
  • Spots & acne
  • Eczema & dry skin conditions
  • Athlete’s foot & fungal skin conditions
  • Thrush
  • Threadworms
  • Indigestion & heartburn
  • Irritable bowel syndrome
  • Constipation& diarrhoea
  • Muscle pains & sprains
  • Headaches & migraines
  • Stopping smoking
  • Baby medicines (Calpol, Gaviscon etc)

Even though you may ask your GP for these he/she may decline to prescribe them as they may be available for you to purchase at a local pharmacy. If you are in any doubt about your diagnosis then consult your Doctor or Pharmacist.