Register with us as a New Patient

 

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Changes to registration during Covid-19 Pandemic

Due to the current COVID-19 pandemic, patients are asked to register without coming into the practice. To register you will need to complete an online registration form.

 

Our Reception team will be happy to guide any prospective new patients through the Registration procedure. You will need to provide proof of your identity and address, so it would help if you could provide us with a recent utility bill and one form of photographic ID.  You will need to complete a New Patient Registration Form and a New Patient Questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor.

Medical treatment is available from the date of registration. Please contact Reception for further information.

 

Boundary Checker

If you are looking to register with Hanham Health as a patient please use the Boundary checker below to ensure that you are within our catchment area and able to register with us for our services.

BOUNDARY CHECKER

 

Other Registration Forms and Information

 

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice as a temporary patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will need to permanently register with the practice if you wish to continue being seen there.

To register as a temporary patient simply contact the local practice you wish to use. You will be required to complete a temporary patient form and supply ID as detailed above. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

 

Out of Area Registration

If you live at, or move to an address which falls outside of our Practice Boundary, you may wish to apply to be registered as an Out of Area Patient.  Under the ‘Patient Choice’ scheme, GP practices are able to register patients who live outside the practice area without any obligation to provide home visits or services out of hours when the patient is unable to attend their registered practice.

All Out of Area Registration applications are assessed on an individual basis by a GP, to determine whether this level of service is clinically appropriate and practical for the patient.  Please see the Out of Area Registration Application form which provides more information about this option.

If Out of Area Registration is deemed to be not appropriate, you will need to register with a GP Practice in your local vicinity in order to continue to receive the appropriate care, treatment and service.  Information on the choice of GP Practices available to you can be found at www.nhs.uk.

 

Your Named Accountable GP

Previously, Hanham Health has informed all of our patients over 75 of their named accountable GP. More recently our contract with NHS England extended the requirement to provide a named accountable GP to all patients.

The contract remains “practice-based”, so overall responsibility for patient care has not changed.

Having a named GP does not prevent you from seeing any other GP within the Practice, it just means that one GP has overall responsibility for the care and support (including all administration) that our practice provides to you. You can continue to see any GP that you choose.
If you need to be seen in an emergency this may be with any one of our doctors working that day.

Furthermore, Hanham Health operates a ‘Buddy System’ within our team of Doctors. This means that if your named GP is not in the practice, your results/ queries will go to another GP who is in the same team as your named GP. This system gives greater continuity of care for you and for our doctors, as it allows you to see or speak to a doctor who has particular responsibility for you.

If you have a preference for your named GP please let us know in writing or by email (Sgccg.l81079.enquiries@nhs.net) and we will make every effort to accommodate this request. The practice will always let you know any reasons if we are unable to action your change request.

We have been informing patients of their named GP when contact is made with the practice and to all those patients registered to receive SMS Text messages from us. Our Reception team will be more than happy to help if you have any questions about this service or your named GP.

 

Non English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: